Why choose Hub Town Tours?
We know you have many, many choices for guide services when exploring Boston. Hub Town Tours has a straightforward mission: to provide the most fulfilling history tour experience of this essential and vibrant city. That's it. We keep our groups small, our walking routes manageable, and our guides happy. Most importantly, we emphasize the fascinating stories found in Revolutionary Boston, and have years of happy former guests who vouch for our approach... Hub Town Tours boasts 100% 5-star reviews across all major online platforms!
Where does my tour start?
The starting location of your tour depends on the type of tour you've booked. If you're enjoying a Private or Charter Tour with us, your meeting point will be specified in your custom itinerary. If joining for any Public Tour (Morning or Evening), your tour will begin at 1 Washington Street, Boston, MA 02108.
When do the tours begin?
Public Tours are scheduled at one of two times: Morning Tours begin promptly at 9:30am (Tuesdays to Sundays), while Evening Tours commence at 4:00pm (Thursdays, Fridays, Saturdays only). Private and Charter Tours are available to begin at your convenience, be that an early morning walk to beat the crowds, a post-work evening stroll for business outings, or any time in between!
What is the duration of the tour?
It truly depends on how interested you are in Boston's Revolutionary stories! The Freedom Trail® is 2.5 miles long, and we've arranged its complex history into three neighborhoods: Downtown Boston, the North End, and Charlestown. All Private Tours are fully customizable, but our most popular Private Tour is the Half-Day Tour, approximately three hours in duration. Our most popular Public Tour is our Morning Tour; please allow four hours for this small-group walk.
Any coronavirus safety measures?
Absolutely! All tours are conducted outdoors, in well-ventilated spaces, while following proper social distance protocols. We specialize in Private Tours, which can be limited to your immediate household. As an additional courtesy for our guests, your guide will have hand sanitizer and disposable masks available. Most importantly, your guide will be wearing a mask during the tour itself.
Are your tour routes accessible?
Hub Town Tours endeavors to make our tour routes accessible for everyone. As mentioned above, Boston has a number of very narrow or unevenly paved sidewalks that can make passage difficult. We kindly ask that you let us know in advance about any accessibility concerns, and pledge to do our best to accommodate. Note: the only access into Granary Burying Ground and Copp's Hill Burying Ground is via short flights of steep stairs.
Is there a limit on group size?
It's an open secret in Boston that the Freedom Trail® is suffering from its own popularity... Boston tour group sizes may have ballooned, but Hub Town Tours recognizes a tour is only worthwhile if you can hear your guide and appreciate the history up close! As such, all Public Tours have a maximum of 10 guests, no exceptions. For Private and Charter Tours, we are always happy to be cater to groups of any size, whatever you decide are the needs of your party.
What will we see on the tour?
It's up to you! The Freedom Trail® traverses an incredible range of history, from 17th-century cow pastures (Boston Common) to 18th-century colonial capitals (Old State House) to 19th-century marketplaces (Quincy Market). We suggest Downtown Boston and the North End to see the major landmarks on the trail.
Will we enter any historic sites?
Aside from select public spaces and burying grounds, your guided experience with Hub Town Tours or The Revolutionary Story Tour will NOT enter any historic sites. Many Freedom Trail® sites are privately operated, and several do charge admission fees. If you would like to enter select sites, however, we are happy to arrange visits for any Private or Charter Tour booking. We highly recommend returning to favorite landmarks after your tour has concluded, too!
Can I arrive via public transit?
Hub Town Tours and The Revolutionary Story Tour encourage all visitors to use public transit. In Boston, the subway and bus system is referred to as “the T”: all stations are identified by T-in-Circle signs and the various lines are color-coded. If gathering for a Public Tour—that is, meeting your guide at 1 Washington Street—the nearest options are State Street Station (Orange Line); Government Center (Green and Blue Lines); and Downtown Crossing (Red Line).
Where should I park my vehicle?
Driving and parking in Downtown Boston is difficult and typically expensive. If possible, utilize public transportation! On weekends and evenings, Post Office Square Garage (130 Congress Street) offers parking for a $9.00 flat rate, which is among the most affordable in Boston. The closest parking garage to the center of the Freedom Trail® at Faneuil Hall is Dock Square Garage (20 Clinton Street)—please be aware that this particular garage often fills up early in the day due to many attractions nearby. Other garages within a short walk: 75 State Street Parking (5 Broad Street); Government Center Garage (50 Sudbury Street); and Pi Alley Parking Garage (275 Washington Street). If you're feeling lucky, street parking is available on a very limited basis, but read all posted signs carefully—Boston has active meter attendants!
Is this a good tour for all ages?
Hub Town Tours and The Revolutionary Story Tour strive to offer an experience that is accessible for a wide range of ages and learning levels. We absolutely welcome visitors of any age, but please note most tours involve one or more miles of walking—over the course of several hours—to share an in-depth historical narrative that is likely best suited for school-age children and older. As such, children ages 4 and under are always free with an accompanying adult.
How should I dress for my tour?
Comfortable footwear is an absolute necessity! Appropriate footwear is essential to ensure your comfort, as well as navigate the numerous paving surfaces found throughout Downtown Boston—concrete, asphalt, bricks, pavers, cobblestones—few of which are actually level. The weather in Boston is usually temperate, but it is good practice to bring a light jacket, except perhaps during the hottest summer months of July and August.
What happens in poor weather?
We make every effort to deliver any tour that's on our calendar, rain or shine (or wind or wave or...). If it's just a little rain, we are prepared to get wet for the sake of history! Aside from seriously atypical conditions, the only reason we might cancel a tour would be the presence of thunder and/or lightning. If your tour is prematurely ended due to weather events at any point, you are entitled to a full refund to the card on record.
How strenuous is the walking?
Boston's world-renowned Freedom Trail® is a red-brick line running through town, measured at 2.5 miles end-to-end. Hub Town Tours access all three main neighborhoods on the trail: Downtown Boston, North End, and Charlestown. Most of our Private Tours travel around 2.0 miles along relatively level, paved surfaces. Our Public Morning Tour comprises approximately 3.5 miles of walking; our Evening Tour (Public) travels approximately 2.0 miles.
What is your tour refund policy?
We aim to provide a guided tour experience through Boston that is consistently enjoyable and valued by every guest. If you feel your experience has fallen shy of that standard, please let us know and we will promptly provide you with a full refund to the card on record, within 24 hours of your tour. Please email refund requests directly to firstname.lastname@example.org and we will be happy to assist.
Inquiries? Please submit them via the following form, or feel free to contact our team by emailing email@example.com